General Terms and Conditions

Terms and Conditions

Delivery

We deal with the best available and suitable shipping companies for our customers to make sure that your order reaches you on time. On the checkout page, you will find complete details of your order, and if available, you will be able to choose the fastest and appropriate shipping company for you. The date of arrival of the request varies from one city to another, but the period ranges between 3-5 working days

Starting from the day the order is shipped.

General Terms and Conditions

Privacy

Please review our Privacy Policy, which governs your use of the Amjad Al Oud Al Fakher Services, to understand our practices.

the prices

The store has the right to change the prices under any circumstances, except for what is recorded in the invoice.

Delivery

Except if there is a prior agreement between the two parties, all delivery dates are discretionary and we make all efforts to reach the shipment on time, and in the event of a delay in delivering the order, the store bears all responsibility for that and the buyer has the right to cancel the order.

Transportation and loss of shipment

Ownership of the product passes to the buyer upon receipt of the product. In the event of any damage or loss of the shipment, the store bears full responsibility for that.

Limitation of Liability

The Buyer acknowledges and agrees that the Store's liability for any claims in respect of the Products shall not exceed the invoiced amount. The buyer must file a claim for any damage within 3 days of receiving the shipment, and if the period exceeds 3 days, the store has the right to reject the claim.

paying off

In the event that a prepayment method is selected, the buyer has the right to demand a return of the amount in the event that the order is not delivered within 15 working days